My Zip.ca account finally seems to’ve been shut down. Below is the final message I sent to them.

So, it’s finally happened. 16 days after you told me my membership had been Zip Cancelled (I love how you’ve branded it, by the way…it gives unfair termination a little zing!) I can no longer sign into my queue. However, I wonder if you’d noticed that since that initial cancellation email, you’ve sent me 8 movies. I’ve dutifully watched and returned them all, whereas some more vengeful than myself would have tossed them off the balcony, or at least scratched them.

However, even after experiencing service this horrid, I can’t bring myself to feel bitter. I sincerely believe that you’ve treated me this way not out of spite, but out of complete, utter, stunning incompetence. Good luck with that.