My apologies to Stella Liebeck

I’ll admit it: I was wrong. I believed the hype. I fell for the catchphrases I heard in the press instead of looking into it. I was part of the problem. I believed that the 1994 lawsuit, in which a woman sued McDonald’s for the temperature of their coffee, was a perfect example of a litigious American society run rampant. I was disgusted with the plaintiff, Stella Liebeck, without ever having met her or learning the particulars of her case. I even laughed along when Seinfeld mocked it.

So when I watched the HBO documentary Hot Coffee (imdb | rotten tomatoes) yesterday I was shocked. And a little ashamed. Really quickly, here are the key points that debunked everything we’d been told about this ‘frivolous lawsuit’:

  • Liebeck wasn’t driving when the coffee spilled on her. She was sitting in the passenger side of a parked car.
  • She suffered third-degree burns on 6% of her body and lesser burns over another 16%. You see the burns in the documentary; they’re horrifying. This 79-year-old woman was in the hospital for eight days getting skin grafts on her legs, groin and buttocks, and spent the next two years getting treatments.
  • She didn’t sue for millions. In fact, she offered to settle for enough to cover her medical bills and lost income (about $20,000) and only asked that McDonald’s keep their coffee at a slightly lower temperature so this wouldn’t happen to other people. McDonald’s refused. At trial, the jury awarded her $160,000 in compensatory damages and $2,700,000 in punitive damages. The punitive amount was reduced to $480,000 by the judge, and McDonald’s ultimately settled out of court for less than that.
  • McDonald’s had received literally hundreds of complaints about the temperature of their coffee before the trial. For some reason they kept it hotter than most restaurants.

From there, the documentary turns quickly to the major theme: that corporations and their lobbyists seized on this case and began to spin. Phrases like ‘frivolous lawsuit’, ‘lawsuit abuse’, ‘lawsuit lotto’ and ‘jackpot justice’ began to spring up to convince the public that the civil courts were being abused. This allowed them to enact laws which limited damages in civil suits (President Clinton vetoed this at the federal level, but lobbyists were often successful at the state level) as well as to insert clauses in contracts which forbade employees or contract holders from suing companies for personal damages.

It’s an incredibly frustrating documentary, but also a very important one. It’s still airing on HBO, and TMN here in Canada, so go watch it, and find out more on their site.

Sorry Mrs. Liebeck.

A tale told by an idiot, etc., etc.

I’m listening to both the US Congress and US Senate debate the deal to raise the debt ceiling, and shaking my head. What theatre. What grandstanding. What utter bullshit.

You don’t have to search long to find opinions condemning the entire exercise as political masturbation and a display of leverage by a vocal minority of the American body politic. CNN alone has posted two opinions on their front page in which a professor of history and public affairs at Princeton criticizes the entire situation, while David Frum — yes, that David Frum!! — slams the Republican party itself for letting itself become hijacked by an extremist arm.

Perhaps the best summary I’ve heard of the whole mess, and of the consequences likely to follow — is another CNN contributor: Fareed Zakaria.

“My basic point is that this is a crisis that we have manufactured out of whole cloth. We have created a circumstance in which the world doubts our credibility, rating agencies are thinking of downgrading our debt and the dollar’s role as the world’s reserve currency could be jeopardized.

Please understand that none of these things are happening because the United States is running deficits. There was no indication – by any metric – that the United States was having difficulty borrowing money one month ago. In fact, the world has been lending money to the United States more cheaply than ever before.

We face downgrades and investor panic not because of our deficits but because we are behaving like deadbeats, refusing to pay our bills, pouting while the bill collector waits at the door.”

I urge you to read (or listen to) the entire piece. It gives some indication of the potential consequences looming in the distance, still blurry and hard to hear what with the political cacophony going on in Washington. Not just for America, mind you; we shouldn’t be surprised if some of that sound and fury radiates out to the rest of the world.

Side note: if by chance you feel like throwing up your hands and completely disavowing any faith in humanity, I urge you to read the comment section of that — or nearly any — CNN article.

Vox puerilis

A couple of weeks ago the CBC’s Neil Macdonald wrote a depressing (if unsurprising) editorial entitled “What America Isn’t Thinking” in which he used a Google Trends report as a proxy for the American span of attention.

Washington’s debt now equals the country’s entire annual economic output.

The debt in fact is mushrooming and, as America heads toward the debt wall, its political leaders are basically shouting foolishness at one another.

No one in a position of serious responsibility is saying what must be said and the vacuousness of the conversation is actually undermining global confidence in the dollar and hurting the American economy further. Yet it continues.

This country is a harsher, riskier place than the idealized version that still exists in the imagination.

So, back to the Google Trends.

On Tuesday, June 14, as all that dark news accumulated, the number one search item in America was “flag day.” (Tuesday was indeed flag day, a day on which Americans reflect about their flag.)

Search item number three was Fran Drescher, the nasally actress who played a nanny on some TV sitcom years ago. Number four was former KISS front man Gene Simmons, the guy with the really long tongue. Item 11 was heiress and reality TV star Tori Spelling. And so on.

Even for a man who the Washington political beat for a serious news organization, this couldn’t have been surprising. Magazine racks are predominantly entertainment news or celebrity gossip magazines. TV airwaves contain far more content about celebrity houses or gypsy weddings or cake bosses (whatever those are) than news. Hell, even most news channels aren’t really news broadcasts so much as they’re shrieking editorials. I assumed this was common knowledge, and that the general public is just easily distracted by bright shiny objects. Or NASCAR.

But Macdonald suggests something else, which I’d not really considered, but clearly should have: politicians like it that way, In fact, I would submit that no one in a position of power has any incentive to change this, because they all benefit. Obviously media companies are happy to have people consume their least complicated and most cheaply-made material. But Macdonald hypothesizes that the constant election cycle adds to the problem:

Can it be that the population of the richest, most powerful, most incredibly dynamic nation in history is actually that clueless? That unplugged from what is going on in their own world?

Yes, says Norman Ornstein, a scholar at the right-leaning American Enterprise Institute.

It’s as though the American political rule has become: Tell the plebs what they want to believe, let them keep Googling Gene Simmons and kick the debt can down the road again. Somebody else can deal with it.

It’s what happens when a two-year election cycle guarantees a perpetual campaign. At least in a parliamentary democracy, a party that wins a majority has a year or two to do what actually has to be done.

So not only does no politician have to do anything substantial once elected, they needn’t even promise to do anything substantial to get elected…they simply have to spout whatever buzzwords and showy rhetoric gets them the most attention in the moment, all of which will quickly be forgotten once the new Survivor season starts. In fact, one could argue that, once elected, doing anything substantive works against a president’s midterm and re-election chances, since long-term change offers plenty of opportunity for short-term attack by one’s opponents.

Of course, it can’t be as simple as all that. Other factors surely come into play, like economic turmoil or plain old desire for change rather than the status quo (read: boredom) but I think Macdonald highlights a real problem.

By the way, lest anyone suspect that I would consider Canada immune from this, I don’t. We’re just as distracted by shiny objects. Maybe our much-maligned irregular elections may be of some benefit after all. Who knew?

Now, if you’ll all excuse me, Extreme Couponing is on.

"Here's to you, 1998 amalgamation!"

From Torontoist’s typically excellent visual summary of how Toronto voted for mayor, by ward:

Also, this more nuanced version:

You’ll notice that the actual city of Toronto voted Smitherman, while the suburbs of Etobicoke, North York and Scarborough all voted Ford. You’ll also notice that the purple area in the first map pretty much overlays with the subway lines.

While it’s not really sensible to blame the election result entirely on amalgamation, it’s fun to try. The subject of this post, “Here’s to you, 1998 amalgamation” is taken from the comment section of the Torontoist article. It made me laugh and made me angry all at once.

Bloody hell

  • Rob Ford: 47.1%
  • George Smitherman: 35.6%
  • Joe Pantalone: 11.7%

This is also how I felt on the 8 Nov 2000. Rob Ford may be far less powerful than George Bush was, but he’s much closer to home.

Calgary had their election a week before Toronto. One of those cities elected a progressive young Muslim, the son of an immigrant, to be mayor. The other elected a fiscally & socially conservative white guy from the burbs. It’s like we got each other’s leaders.

Yankee swap anybody?!

The lesser of 2.5 evils

Last year I pointed to the relationship between an Economist blog comment and a five-year-old clip from Real Time with Bill Maher. Specifically I pointed to the need for a third political choice and the general unhealthiness of reducing complex political acts to a binary Coke-vs-Pepsi race. I didn’t get into the whole moral complication of wanting to vote for a third choice (like Ralph Nader, in the 2004 example) but feeling the need to vote ‘strategically’ to keep the worst option from winning. I’ve never believed in voting that way; you should vote for who you think will do the best job.

However: I simply cannot have Peter Griffin running my city.

I want to vote for Joe Pantalone, I do. I don’t buy all the wailing about him continuing the horrible legacy of David Miller, mainly because I don’t think David Miller was a bad mayor. I see George Smitherman as benign and centrist, but I’ll gladly take inertia over the notion of regressing for the next three years.

Just think back. Nobody in America was excited at the idea of Al Gore being president, but look at where the other guy got them. And while they may have voted with their hearts, the Nader supporters inadvertently reaped a simple-minded whirlwind.

Tonight after work I’ll hold my nose and vote, and then go home for a stiff drink while watching the news.

"Our culture's secular version of being born again."

Here are a couple of excerpts from the book I’m reading right now, Empire of Illusion by Chris Hedges (amazon | indigo | kobo). I’m about 60 pages in and I’m wavering between “He’s overreacting, it’s not that bad.” and “He’s right, we’re fucked.”

Those captivated by the cult of celebrity do not examine voting records or compare verbal claims with written and published facts and reports. The reality of their world is whatever the latest cable news show, political leader, advertiser, or loan officer says is reality. The illiterate, the semiliterate, and those who live as though they are illiterate are effectively cut off from the past. They live in an eternal present. They do not understand the predatory loan deals that drive them into foreclosure and bankruptcy. They cannot decipher the fine print on the credit card agreements that plunge them into unmanageable debt. They repeat thought-terminating clichés and slogans. They are hostage to the constant jingle and manipulation of a consumer culture. They seek refuge in familiar brands and labels. They eat at fast-food restaurants not only because it is cheap, but also because they can order from pictures rather than from a menu.

This struck me as itself ignoring history, as surely the population has grown, by and large, more literate over the past few centuries. However, Hedges also makes the point that the medium has changed from the days when education and debate was written, and therefore targeted at the literate. Now, with television being the primary news delivery/debate medium, the content is being targeted at the illiterate:

In an age of images and entertainment, in an age of instant emotional gratification, we neither seek nor want honesty or reality. Reality is complicated. Reality is boring. We are incapable or unwilling to handle its confusion. We asked to be indulged and comforted by clichés, stereotypes, and inspirational messages that tell us we can be whoever we seek to be, that we live in the greatest country on earth, that we are endowed with superior moral and physical qualities, and that our future will always be glorious and prosperous, either because of our own attributes or our national character or because we are blessed by God. In this world, all that matters is the consistency of our belief systems. The ability to amplify lies, to repeat them and have surrogates repeat them in endless loops of news cycles, gives lies and mythical narratives the aura of uncontested truth. We become trapped in the linguistic prison of incessant repetition. We are fed words and phrases like war on terror or pro-life or change, and within these narrow parameters, all complex thought, ambiguity, and self-criticism vanish.

Anyway, like I said I’m still on the fence about whether this book is full of histrionics or insight. I’ll let you know when I get to the end. Or you can just wait for the movie to come out.

TED

I don’t normally just re-post video, but I found these two TED talks particularly enjoyable and thought I’d share.

Sean Gourley: the mathematics of war

Clay Shirky: How social media can make history

Entertainers

On his blog today, Dilbert creator Scott Adams wonders why people get so bent out of shape about the likes of Glenn Beck or Rush Limbaugh.

During the peak ratings years of The Jerry Springer Show — an alleged reality show — a fight would break out among the guests during almost every episode. It seemed obvious to me that these fights were orchestrated by the producers. What are the odds that a fight would break out during every episode and yet no one would ever get hurt or arrested?

The surprising thing is that everyone I talked to about the show during its glory years believed the fighting was genuine and spontaneous. I found that level of gullibility to be mind boggling.

All of this gets me to Rush Limbaugh and Glenn Beck. Both of them have been in the news a lot for their outspoken and controversial views. And once again, people don’t seem to understand that their jobs are entertainment, nothing more.

Talk show hosts have no legal or ethical obligation to do anything but entertain. And judging by their successes, Limbaugh and Beck are brilliant at their jobs. I find it mind boggling that anyone believes a TV talk host is expressing his own true views.

I agree in principle with Adams: I highly doubt that these guys actually believe the shit they say, they’re doing it for ratings. The reason I get so frustrated with them is because they’re perceived as news men. Beck is actually employed by a (sort of) news organization: Fox News.

When stupid people watched Jerry Springer they might have thought the fighting was real, but it was limited to a one-hour show that was clearly nothing but cheap entertainment. When Limbaugh or Beck spray their views into the entertainmentsphere (as Adams puts it) with the intention of generating outrage and pandering to the lowest common denominator, some people might see through it and register it as showmanship. But many, especially because of the context in which entertainers like this operate (news radio, cable news) will treat it as fact.

Because my perception of Beck and Limbaugh is that they’re faking it, I don’t think they’re bad people. They probably think they’re no more dishonest than any other actor playing a part for money. I’m also long past the point of expecting much from the general TV or radio audience.

“No one ever went broke underestimating the taste of the American public.” –H.L. Mencken

My real contempt is for the media companies who try to dress this tripe up as news, and still have the nerve to tout themselves as pillars of journalism. “24 hour cable news” is an oxymoron. They’re never-ending entertainment and “entertainment news” shows (check out Alisa Miller’s excellent talk at TED last year about the American-centricness and entertainment focus of American news) which register on the seriousness scale somewhere between eTalk Now and USA Today.

If you watch the Daily Show (I’d include a clip here but the cross-border copyright issues with Comedy Central vs. the Comedy Network are beyond retarded) then you’ve probably noticed that in recent months Jon Stewart has unleashed a lot of venom at the news networks. He attacks Fox for their ridiculous slant and CNN for their glaring incompetence. He took Jim Cramer to task for being to finance what Ann Coulter is to political commentary, and doesn’t spare the whip for MSNBC when they actually do something noticeable. Crossfire — which seems oddly quaint now — irked him enough that he effectively embarrassed CNN into killing it. Here’s hoping he can manage a few more shows while he’s at it.

Interesting that an entertainer fronting an admittedly, proudly fake news show would be the one to most effectively skewer the bumblings and lies of the so-called “real” news shows.

At least I didn't land on Bono

A few days ago Joey DeVilla blogged about the OKCupid politics test and, well…I just can’t resist a blend of politics and charts.

type1

Here’s the text the test spit out for me:

Social Liberal (73% permissive) / Economic Liberal (23% permissive)

You are best described as a: Strong Democrat (the test was quite American-centric)

You exhibit a very well-developed sense of Right and Wrong and believe in economic fairness.

I’d say that’s about right. I’d also wager I’m one of the very few people with the letters ‘MBA’ behind my name who’d come in under the 25% mark on economic liberalism.

The test also tries to tries to lump you in to a broad descriptive category:

type3

Again, because of the American focus you could probably substitute ‘Liberal’ for ‘Democrat’ and ‘Conservative’ for ‘Republican’. That would put me on the border between plain old vanilla liberal and socialist, which feels about right.

Finally the test results plot you on a list of famous (mainly American) people, and I agree with Joey that it seems pretty skewed.

type2

I would consider myself more socially permissive and less economically permissive than both Hilary Clinton or Barack Obama (or at least their policies or policy statements), and there’s no way Obama’s at the bottom right extreme. I mean, if the Unabomber and Stalin are corner-dwellers, I don’t think Obama (or Huckabee, for that matter) belong in the same range. Paging Dr. Marx…