All hail the BBBEOO!!

Well, that’s interesting. Last night I thought my Zip> membership was cancelled; today I got an apologetic voicemail (and email) from a customer service manager at Zip, telling me my account would remain active if I would still like to use it. Obviously I said yes; I haven’t even had an interruption in service yet (since they kept sending me new DVDs even after supposedly cancelling me), so it’s only been a minor annoyance to date, and I love the convenience of it.

It seems that it was the Better Business Bureau complaint that got their attention. So thanks to the BBB of Eastern Ontario and the Outaouais…kickass!!

My final message to Zip

My Zip.ca account finally seems to’ve been shut down. Below is the final message I sent to them.

So, it’s finally happened. 16 days after you told me my membership had been Zip Cancelled (I love how you’ve branded it, by the way…it gives unfair termination a little zing!) I can no longer sign into my queue. However, I wonder if you’d noticed that since that initial cancellation email, you’ve sent me 8 movies. I’ve dutifully watched and returned them all, whereas some more vengeful than myself would have tossed them off the balcony, or at least scratched them.

However, even after experiencing service this horrid, I can’t bring myself to feel bitter. I sincerely believe that you’ve treated me this way not out of spite, but out of complete, utter, stunning incompetence. Good luck with that.

Most favourite & most hated

Someone asked me the other day about my favourite movie. After explaining that I could never narrow it down to just one, I tried to narrow it down to 10. I could barely do it. I got to 25, but then managed to take another step and narrow it to just 10.

I’m not saying these are the best movies ever made. And I deliberately excluded sets like The Godfather, Star Wars & Lord Of The Rings. That didn’t seem fair. And so, in no particular order:

  • Almost Famous
  • Dead Poets Society
  • Fight Club
  • Grosse Pointe Blank
  • Hoosiers
  • Last Of The Mohicans
  • Seven
  • Silence Of The Lambs
  • Reservoir Dogs
  • The Usual Suspects

Also, a list of the 5 movies I’ve seen which I’ve despised the most. I’m sure there are others, but these were the ones I could think of along with their Rotten Tomatoes ratings:

  • Showgirls (15%)
  • Tomcats (14%)
  • Romance (39%)
  • Evolution (41%)
  • Adolphe (not rated, but my original review after seeing it included this line: “i’m certain this movie, in a past life, was some old sick nazi guard dog”)

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Well, we’re just about ready. Xmas shopping is now officially finished, my paper is 98% done (just have to review and upload it now) and the re-org at work is just about sorted; I personally know what my job will be when I return from vacation, but some people won’t know until tomorrow or Friday…or maybe later(!).

Tomorrow night we’re arranging to have the boys looked after while we’re gone; Friday we’re having people over to watch the new extended edition of Return Of The King and order Swiss Chalet (as has become a bit of a custom for me lo these past 3 years). After that, we just have to pack and hope for good flying weather on Sunday.